Privacy Policy

How Pet Casebook collects, uses, and protects information when you use our app and support website.

How we handle data

We keep our privacy practices clear and easy to review. This page explains what information may be collected, why it is used, how it may be shared, and what choices you have as a Pet Casebook user.

Pet owner using a smartphone at home with a dog nearby
Collection

Information we collect

Pet Casebook may collect information you provide directly, such as support emails and details you choose to include in messages. The app may also process pet-related records, reminders, and other information you enter for your own organization and reference.

Support messages you send

App information you enter

Basic technical data

Use

How information is used

We use information to operate the app, respond to support requests, improve reliability, and maintain a secure experience. We do not use personal information for unrelated purposes without a valid reason or notice.

Provide app support

Improve performance

Maintain security

Man holding a small dog while using a smartphone at home
Woman with a dog using a phone outdoors
Control

Sharing and your choices

We may share information only when needed to provide services, comply with legal obligations, or protect rights and safety. You may contact us to ask privacy questions, request assistance, or inquire about information associated with your support communications. We will never sell any of your information to third parties.

Limited service providers

Legal compliance when required

Contact us with requests